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FAQ

General Enquiries

Someone with kidney failure may not experience any signs and symptoms until it is too late. It is best to do a routine health screening to understand your health status better and detect any abnormalities as early as possible so that you can delay and manage the disease progression.

To know about the signs and symptoms please click here to learn more.

Decreased urination	Swollen hands and ankles	Sleep disturbances
Blood in the urine (tea-coloured or fresh blood)	Puffiness around the eyes	High blood pressure
Nausea and vomiting	Itching	Loss of appetite

All dialysis centres operate on 3 dialysis shifts –morning, noon and evening.

Morning	Noon	Evening
7.00am –12.00pm	12.00pm – 6.00pm	6.00pm –11.00pm
Timing of your dialysis schedule may vary for each dialysis centres.
Schedules
Monday, Wednesday and Friday (1,3,5)	OR	Tuesday, Thursday and Saturday (2,4,6)

Admissions

Kidney Live Donor Support Fund

NKF’s Kidney Live Donor Support Fund covers annual health screenings and medical follow-ups; one-time reimbursement for loss of 2 months actual income of $8,500, whichever is lower: reimbursement of hospitalisation and surgical insurance premiums (capped at MediShield Life premiums); pre-transplant screening and evaluation costs for up to 2 potential donors per kidney recipient; and insurance coverage for Group Living. Policy based on sum insured of $200,000.

For more information and eligibility, please click here.

Donation & Volunteering

You can make the donation through different platforms:

For online donation: please visit https://nkfs.org/support-us/donation-programmes/
Or you may like to issue a cheque made payable to “The National Kidney Foundation” or “NKF” and mail it to us at 81 Kim Keat Road, Singapore 328836.
Alternatively, you may contact us at 1800-KIDNEYS (5436397) or email us at lifedrops@nkfs.org to send you the donation form.
Road Singapore 328836.

You may email us at lifedrops@nkfs.org to get the donation form. Please fill up your new GIRO/credit card number, donation amount and sign the form. Thereafter, post the GIRO form back to NKF for processing.

For credit card, you may wish to scan the form and send it to NKF via either of these options:

Email – lifedrops@nkfs.org

Fax – 6253 0417

Mail – 81 Kim Keat Road, Singapore 328836

You may sign up via our website at https://onlinereg.nkfs.org/vms/volunteerapplicationform.aspx.

If you do not have access to the internet, please call us at 1800-KIDNEYS (5436397) to have the application form sent to you. Please fill it up and send it back to us at 81 Kim Keat Road Singapore 328836.

Once we receive your application, our colleague from the Donor and Volunteer Management Department will contact you for a phone interview. After which, you will be invited to attend our volunteer orientation. This is to allow you to have a better understanding of the volunteering activities.

NKF HQ	Mondays –Thursdays Fridays PH / Weekends	8.30am –6.00pm 8.30am –5.00pm Closed
Dialysis Centres	Mondays –Saturdays Sundays PH	7.00am –11.00pm Closed 7.00am –11.00pm

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